It then adds the selected analyst to the War Room and overwrites the owner property. This script uses the Penfield integration's penfield-get-assignee command to determine who an incident should be assigned to. This playbook invokes PenfieldAI backend to assign an incident to an online analyst. The test command verifies that the endpoint is reachable. The penfield-get-assignee command takes in necessary context data, and returns the analyst who Penfield believes the incident should be assigned to based on Penfield's models of skill and process. New: PenfieldAI Pack v1.0.0 (Partner Supported) # Integrations # Penfield # If the table does not have a header row, create a table of objects where the attribute names are cell1, cell2, cell3.If the table has a header row, create a table of objects where the attribute names are the headers.
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